Terms of service

1. Introduction

Welcome to Amelia Nour! These Terms and Conditions govern your use of our website and services. By accessing or using our site, you agree to comply with and be bound by these terms. If you do not agree, please do not use our site.

2. Products and Services

• Product Descriptions: We strive to ensure that all product descriptions are accurate. However, we do not warrant that product descriptions or other content on our site is accurate, complete, reliable, or error-free.

• Pricing: Prices may change without notice. While we strive for accuracy, errors may occur. If we find a pricing mistake after you place an order, we reserve the right to cancel it, even if payment has been processed. We'll notify you and offer a full refund or the option to proceed at the correct price.
• In the unlikely event that the price shown on the checkout page is wrong, and we discover this before accepting your order, we are not required to sell the products to you at the price shown.

3. Ordering and Payment

• Order Processing: Orders are processed based on product availability. We reserve the right to refuse or cancel any order for various reasons, including but not limited to product availability or errors in pricing.
• Payment Methods: We accept various payment methods, including major credit/debit cards and PayPal. Payment is processed upon order confirmation.

4. Shipping and Delivery

• Shipping Costs: Shipping costs vary depending on your location and the shipping option chosen. See our Shipping Policy for detailed information.
• Delivery Times: Delivery times are estimates and may vary. We are not responsible for delays caused by third-party carriers.

5. Returns and Refunds

• Returns Policy: Products may be returned within 28 days of purchase, provided they are unused and in their original packaging. See our Returns Policy for detailed instructions.
• Refunds: Refunds are processed once the returned product has been received and inspected. It may take 5-7 business days to process your refund.

6. Privacy and Data Protection

• Privacy Policy: Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our site, you consent to our Privacy Policy.

7. Intellectual Property

• Ownership: All content on our site, including text, images, and trademarks, is the property of Amelia Nour or its licensors and is protected by intellectual property laws. Unauthorised use is prohibited.

8. Limitation of Liability

• Disclaimer: Our site and products are provided on an “as is” and “as available” basis. We do not warrant that our site will be uninterrupted or error-free.
• Liability: To the fullest extent permitted by law, Amelia Nour shall not be liable for any indirect, incidental, or consequential damages arising from the use of our site or products.

9. Governing Law

• Jurisdiction: These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

10. Changes to Terms

• Updates: We may update these Terms and Conditions from time to time. Changes will be posted on this page, and continued use of our site constitutes acceptance of the updated terms.

11. Contact Us

• Customer Service: For any questions or concerns, please contact our Customer Service team at customerservice@amelianour.co.uk